Basecone experienced a critical incident on January 8, 2024, lasting 27m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jan 08, 2024, 09:23 AM UTC
When opening Basecone you may experience problems to login , giving an 500 error. We are looking into this issue.
- identified Jan 08, 2024, 09:38 AM UTC
We have found the issue and are implementing the fix, Basecone may still be slow at certain pages and the login process might take a little while tot finish.
- resolved Jan 08, 2024, 09:50 AM UTC
The fix has been implemented and Basecone should function as normal again. We will be monitoring the situation closely.