Basecone incident

We are seeing spikes in the response time. You might experience slowness or error-500

Minor Resolved View vendor source →

Basecone experienced a minor incident on December 1, 2022, lasting 2h 54m. The incident has been resolved; the full update timeline is below.

Started
Dec 01, 2022, 08:52 AM UTC
Resolved
Dec 01, 2022, 11:46 AM UTC
Duration
2h 54m
Detected by Pingoru
Dec 01, 2022, 08:52 AM UTC

Update timeline

  1. investigating Dec 01, 2022, 08:52 AM UTC

    We are currently investigating the situation.

  2. monitoring Dec 01, 2022, 09:54 AM UTC

    The team has found the issue and implemented a fix. Speed should be back to normal. Some people may experience documents not directly showing up when viewing them. This can be mitigated by refreshing the page one or two times, this behavior should improve over the next period.

  3. resolved Dec 01, 2022, 11:46 AM UTC

    This incident has been resolved. Basecone is up and running as normal.