Basecone incident

Synchronization issues concerning all accounting systems

Minor Resolved View vendor source →

Basecone experienced a minor incident on June 11, 2024 affecting Accounting System Addison and Accounting System Belgium and 1 more component, lasting 6h 55m. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2024, 12:06 PM UTC
Resolved
Jun 11, 2024, 07:01 PM UTC
Duration
6h 55m
Detected by Pingoru
Jun 11, 2024, 12:06 PM UTC

Affected components

Accounting System AddisonAccounting System BelgiumAccounting System ExactAccounting System SageAccounting System SnelStartAccounting System TwinfieldAccounting System View VismaAccounting System Xero

Update timeline

  1. investigating Jun 11, 2024, 12:06 PM UTC

    We have found the issue and are now investigating how to resolve it.

  2. identified Jun 11, 2024, 02:35 PM UTC

    We are working on the solution.

  3. resolved Jun 11, 2024, 07:01 PM UTC

    A new fix was applied to solve the synchronization issue.