Basecone incident

Incomplete error messages in (Twinfield) posting screen.

Minor Resolved View vendor source →

Basecone experienced a minor incident on October 8, 2024 affecting Notifications, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Oct 08, 2024, 11:42 AM UTC
Resolved
Oct 09, 2024, 12:16 PM UTC
Duration
1d
Detected by Pingoru
Oct 08, 2024, 11:42 AM UTC

Affected components

Notifications

Update timeline

  1. investigating Oct 08, 2024, 11:42 AM UTC

    In the posting screen we face an issue where error messages are not presented. You could receive the notification [Boeking succesvol opgeslagen]. Meanwhile it could be that the document is not booked due to missing/incorrect fields. Please revisit the filled out fields to successfully post the document.

  2. identified Oct 08, 2024, 11:56 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 08, 2024, 03:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. identified Oct 08, 2024, 03:03 PM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Oct 09, 2024, 12:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Oct 09, 2024, 12:16 PM UTC

    This incident has been resolved.