Basecamp experienced a notice incident on August 4, 2026 affecting Basecamp 5, lasting 9m. The incident has been resolved; the full update timeline is below.
Affected components
Basecamp 5
Update timeline
- investigating Aug 04, 2026, 08:23 AM UTC
We are currently investigating reports that Basecamp 5 Chat is offline. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
- monitoring Aug 04, 2026, 08:26 AM UTC
Basecamp 5 chat is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.
- resolved Aug 04, 2026, 08:32 AM UTC
Basecamp 5 chat is all good now! We'll continue to monitor. Again, so sorry for the interruption everyone.