Basecamp incident

Highrise is down

Critical Resolved View vendor source →

Basecamp experienced a critical incident on April 10, 2026 affecting Highrise, lasting 1m. The incident has been resolved; the full update timeline is below.

Started
Apr 10, 2026, 04:36 PM UTC
Resolved
Apr 10, 2026, 04:37 PM UTC
Duration
1m
Detected by Pingoru
Apr 10, 2026, 04:36 PM UTC

Affected components

Highrise

Update timeline

  1. investigating Apr 10, 2026, 04:36 PM UTC

    Highrise is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.

  2. resolved Apr 10, 2026, 04:37 PM UTC

    Highrise is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.