Barracuda experienced a notice incident on October 20, 2025 affecting API US and Enterprise Console US, lasting 5h 37m. The incident has been resolved; the full update timeline is below.
Affected components
API USEnterprise Console US
Update timeline
- identified Oct 20, 2025, 05:05 PM UTC
CloudGen Access is currently experiencing increased latency resulting from an AWS outage that is impacting our services. Our engineers are currently working with AWS to get our services back online. We understand this has an impact on your business, and we are working to get you up and running as quickly as possible.
- resolved Oct 20, 2025, 10:43 PM UTC
The issue had been resolved.