Barracuda experienced a minor incident on October 20, 2025 affecting US | nest1-view-us | viewarchive.com and US | im1-view-us | and 1 more component, lasting 22h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 20, 2025, 03:06 PM UTC
View is currently experiencing an issue resulting from an AWS outage that is impacting SMTP. Our engineers are currently working to identify the cause and get our services back online. We understand this has an impact on your business, and we are working to get you up and running as quickly as possible. We will provide another update once the issue has been identified and we have started to implement a solution. (edited)
- identified Oct 20, 2025, 07:31 PM UTC
View is currently experiencing an issue resulting from an AWS outage that is impacting SMTP. Our engineers are currently working to identify the cause and get our services back online. We understand this has an impact on your business, and we are working to get you up and running as quickly as possible.
- resolved Oct 21, 2025, 01:23 PM UTC
The issue with AWS has resolved and the delayed SMTP has been processed.