Barracuda incident

Barracuda Cloud Archiving (BCAS) - Service Degradation

Notice Resolved View vendor source →

Barracuda experienced a notice incident on October 20, 2025 affecting Web Interface and End-user Access and 1 more component, lasting 22h 5m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 03:40 PM UTC
Resolved
Oct 21, 2025, 01:46 PM UTC
Duration
22h 5m
Detected by Pingoru
Oct 20, 2025, 03:40 PM UTC

Affected components

Web InterfaceEnd-user AccessMail ProcessingExchange IntegrationPST ImportRetention

Update timeline

  1. identified Oct 20, 2025, 03:40 PM UTC

    BCAS is currently experiencing an issue resulting from an AWS outage that is impacting our services. Our engineers are currently working with AWS to get our services back online. We understand this has an impact on your business, and we are working to get you up and running as quickly as possible.

  2. resolved Oct 21, 2025, 01:46 PM UTC

    This incident has been resolved.