Barracuda incident

SecureEdge Degraded Performance

Notice Resolved View vendor source →

Barracuda experienced a notice incident on October 29, 2025 affecting Configuration Service, lasting 16h 46m. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2025, 04:15 PM UTC
Resolved
Oct 30, 2025, 09:02 AM UTC
Duration
16h 46m
Detected by Pingoru
Oct 29, 2025, 04:15 PM UTC

Affected components

Configuration Service

Update timeline

  1. investigating Oct 29, 2025, 04:15 PM UTC

    Experiencing issues with the SecurEdge Manager. We are working with the upstream provider. No impacts to user data.

  2. investigating Oct 29, 2025, 04:32 PM UTC

    We are experiencing issues with our upstream provider. We are continuing to investigate and working with them.

  3. investigating Oct 29, 2025, 07:07 PM UTC

    We are starting to see the recovery of the SecureEdge Manager services. Some customers may continue to experience downgraded performance.

  4. investigating Oct 29, 2025, 07:17 PM UTC

    We are continuing to investigate this issue.

  5. monitoring Oct 29, 2025, 07:19 PM UTC

    Services appear to have recovered. We are continuing to monitor

  6. resolved Oct 30, 2025, 09:02 AM UTC

    This incident has been resolved.