Barracuda incident

XDR Service Interruption - o365 ingestion

Minor Resolved View vendor source →

Barracuda experienced a minor incident on October 29, 2025 affecting XDR Service, lasting 21h 6m. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2025, 09:56 PM UTC
Resolved
Oct 30, 2025, 07:03 PM UTC
Duration
21h 6m
Detected by Pingoru
Oct 29, 2025, 09:56 PM UTC

Affected components

XDR Service

Update timeline

  1. monitoring Oct 29, 2025, 09:56 PM UTC

    Barracuda XDR is currently experiencing an issue with the ingestion of O365 events, which may cause delays or events loss from 16:00 UTC due to Microsoft 365 service degradation (refer the below link). We are starting to see the recovery of o365 ingestion, however some customers may continue to experience degraded performance. We continue to monitor the service from upstream provider. Thank you for your patience and understanding. https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect

  2. monitoring Oct 30, 2025, 07:02 PM UTC

    The impacted service has been recovered.

  3. resolved Oct 30, 2025, 07:03 PM UTC

    The impacted service has been recovered and fully operational. This incident has been resolved