Barracuda incident

Barracuda Cloud Archiving System: Search Issues in All Regions

Minor Resolved View vendor source →

Barracuda experienced a minor incident on November 12, 2025 affecting End-user Access, lasting 2d 2h. The incident has been resolved; the full update timeline is below.

Started
Nov 12, 2025, 02:56 PM UTC
Resolved
Nov 14, 2025, 05:12 PM UTC
Duration
2d 2h
Detected by Pingoru
Nov 12, 2025, 02:56 PM UTC

Affected components

End-user Access

Update timeline

  1. investigating Nov 12, 2025, 02:56 PM UTC

    We are investigating an issue that is affecting Search in the all regions. Search queries may experience issues until resolved.

  2. investigating Nov 12, 2025, 03:16 PM UTC

    We have identified the issue that is affecting Search in the all regions and are working to resolve as quickly as possible. Search queries may continue to experience issues until resolved.

  3. identified Nov 12, 2025, 03:17 PM UTC

    We have identified the issue that is affecting Search in the all regions and are working to resolve as quickly as possible. Search queries may continue to experience issues until resolved.

  4. resolved Nov 14, 2025, 05:12 PM UTC

    This incident has been resolved.