Barracuda incident

Barracuda XDR - Service Disruption on events ingestion in EU

Minor Resolved View vendor source →

Barracuda experienced a minor incident on January 8, 2026 affecting XDR Service, lasting 1h 12m. The incident has been resolved; the full update timeline is below.

Started
Jan 08, 2026, 03:43 AM UTC
Resolved
Jan 08, 2026, 04:55 AM UTC
Duration
1h 12m
Detected by Pingoru
Jan 08, 2026, 03:43 AM UTC

Affected components

XDR Service

Update timeline

  1. identified Jan 08, 2026, 03:43 AM UTC

    Barracuda XDR has encountered an issue with firewall events ingestion in EU region from 11PM UTC, which could result in delayed ingestion. Our engineering team has identified the root cause this failure due to recent rollout and is diligently working on addressing this issue. We recognize the potential impact on your business operations and are fully committed to restoring full functionality as swiftly as possible. However, we would like to ensure that there is no impact to the signals detection in the XDR platform.

  2. monitoring Jan 08, 2026, 03:55 AM UTC

    We have successfully implemented a solution to address this issue, and the events ingestion in the EU region has resumed normal operations. We will continue to monitor the system to ensure its full functionality.

  3. resolved Jan 08, 2026, 04:55 AM UTC

    This incident has been resolved, and the events ingestion in EU is now fully operational