Barracuda incident

Customers are unable to login to Email Gateway Defense User Interface in the India region

Major Resolved View vendor source →

Barracuda experienced a major incident on January 31, 2026 affecting User Interface, lasting 6h 38m. The incident has been resolved; the full update timeline is below.

Started
Jan 31, 2026, 08:57 AM UTC
Resolved
Jan 31, 2026, 03:35 PM UTC
Duration
6h 38m
Detected by Pingoru
Jan 31, 2026, 08:57 AM UTC

Affected components

User Interface

Update timeline

  1. investigating Jan 31, 2026, 08:57 AM UTC

    We are currently investigating this outage in IN region.

  2. monitoring Jan 31, 2026, 09:40 AM UTC

    A fix has been implemented and we are monitoring.

  3. resolved Jan 31, 2026, 03:35 PM UTC

    This incident has been resolved.