Barracuda incident
Barracuda Appliance Control : Configuration Backup to Cloud – Service Disruption
Barracuda experienced a minor incident on January 29, 2026 affecting Cloud backups, lasting 3d 22h. The incident has been resolved; the full update timeline is below.
Affected components
Cloud backups
Update timeline
- investigating Jan 29, 2026, 12:08 PM UTC
We are aware that some customers are encountering cloud backup failures with the message “File upload failed.”The Barracuda team is investigating this issue and working to deliver a resolution for the same at the earliest. Affected services: Cloud backups
- identified Jan 30, 2026, 07:58 AM UTC
The root cause for the incident has been identified, and remediation changes are now in place.
- monitoring Jan 30, 2026, 04:35 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 02, 2026, 10:09 AM UTC
This incident has been resolved.