Barracuda incident

Incident Response - Slow email ingestion is limiting search and resulting in error in searching for messages

Minor Resolved View vendor source →

Barracuda experienced a minor incident on February 3, 2026 affecting Email Processing, lasting 20h 5m. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2026, 06:30 PM UTC
Resolved
Feb 04, 2026, 02:36 PM UTC
Duration
20h 5m
Detected by Pingoru
Feb 03, 2026, 06:30 PM UTC

Affected components

Email Processing

Update timeline

  1. monitoring Feb 03, 2026, 06:30 PM UTC

    We have fix in place and are currently monitoring, however some actions such as search and reporting may result in errors as the system recovers.

  2. resolved Feb 04, 2026, 02:36 PM UTC

    This incident has been resolved.