Barracuda incident

Incident Response - Slow email ingestion is limiting search and resulting in error in searching for messages

Minor Resolved View vendor source →

Barracuda experienced a minor incident on February 27, 2026 affecting Email Processing, lasting 5h 43m. The incident has been resolved; the full update timeline is below.

Started
Feb 27, 2026, 12:24 PM UTC
Resolved
Feb 27, 2026, 06:07 PM UTC
Duration
5h 43m
Detected by Pingoru
Feb 27, 2026, 12:24 PM UTC

Affected components

Email Processing

Update timeline

  1. investigating Feb 27, 2026, 12:24 PM UTC

    We are currently investigating this issue.

  2. monitoring Feb 27, 2026, 04:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 27, 2026, 06:07 PM UTC

    This incident has been resolved.