Barracuda XDR - o365 ingestion delayed

Update timeline

1. identified Feb 24, 2026, 04:02 AM UTC

   Barracuda XDR is currently experiencing an issue with the ingestion of O365 events in US region. This complication may result in delays or the potential loss of events from 20 February 2026 at 23:00 UTC, impacting customers in the US region. Our engineering team has resolved the O365 ingestion issue to process the real-time events flow and is diligently working to reingest the historic events. We understand the possible repercussions this may have on your business operations and are committed to restoring full functionality as swiftly as possible. We will provide further updates once a comprehensive solution is in place. We appreciate your patience and understanding during this time.

2. monitoring Feb 25, 2026, 02:38 PM UTC

   We have successfully implemented a comprehensive solution to address the delayed ingestion of O365 events in the US region. We will continue to monitor the impacted system to ensure its fully operational. Additionally, we are working diligently to process the backlog of o365 events between 20 February 2026 and 22 February 2026.

3. resolved Mar 03, 2026, 10:29 PM UTC

   This incident has been resolved, and o365 events ingestion in the US is now fully operational.