Barracuda incident

Incident Response - Slow email ingestion is limiting search and resulting in error in searching for messages

Major Resolved View vendor source →

Barracuda experienced a major incident on March 27, 2026 affecting Email Processing, lasting 4h 38m. The incident has been resolved; the full update timeline is below.

Started
Mar 27, 2026, 01:18 PM UTC
Resolved
Mar 27, 2026, 05:57 PM UTC
Duration
4h 38m
Detected by Pingoru
Mar 27, 2026, 01:18 PM UTC

Affected components

Email Processing

Update timeline

  1. monitoring Mar 27, 2026, 01:18 PM UTC

    We're currently experiencing ingestion delays with incident response. A fix has been identified and we're currently monitoring.

  2. resolved Mar 27, 2026, 05:57 PM UTC

    This incident has been resolved.