Barracuda incident

Barracuda XDR – Dashboard datasource visibility issue

Minor Resolved View vendor source →
Started
Mar 30, 2026, 11:49 AM UTC
Resolved
Mar 30, 2026, 02:48 PM UTC
Duration
2h 59m
Detected by Pingoru
Mar 30, 2026, 11:49 AM UTC

Affected components

XDR Dashboard

Update timeline

  1. identified Mar 30, 2026, 11:49 AM UTC

    Barracuda XDR is currently experiencing an issue affecting the visibility of data sources within the XDR dashboard (CSD). As a result, log degradation alerts generated from March 28 may be false positives. The data sources impacted include Windows and certain firewall integrations. Our engineering team has identified the root cause as a failure in the API call to the datalake and is actively working to resolve the issue. We acknowledge the potential impact this may have on your business operations and remain fully committed to restoring full functionality as quickly as possible. We would also like to confirm that there is no impact to event ingestion or signal detection within the XDR platform.

  2. monitoring Mar 30, 2026, 02:13 PM UTC

    We have successfully implemented a solution to address the data source visibility issue within the XDR Dashboard. We will continue to monitor the system to ensure it is fully operational.

  3. resolved Mar 30, 2026, 02:48 PM UTC

    This incident has been resolved, and the visibility of data sources within the XDR dashboard (CSD) is now fully operational

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