Barracuda incident

Barracuda Cloud Archiving (BCAS) - Hardware Outage - US Region

Major Ongoing View vendor source →

Barracuda is currently experiencing a major incident affecting Web Interface and End-user Access, which began 3h ago. The vendor's full update timeline is below.

Started
May 12, 2026, 03:39 PM UTC
Resolved
Ongoing
Duration
● 2h 52m
Detected by Pingoru
May 12, 2026, 03:39 PM UTC

Affected components

Web InterfaceEnd-user Access

Update timeline

  1. identified May 12, 2026, 03:39 PM UTC

    PDUs (Power Distribution Units) went out in the US datacenter, causing a large number of RDX hosts to go offline. The vendor and our team are working to replace failed units as quickly as possible, however some customers may experience an inability to search and/or exports while the hardware is restored. There is no data loss associated with this incident.