Barracuda incident

Customers in the US, India, and Australia are experiencing issues when redelivering quarantined inbound and outbound emails in the Email Gateway Defense UI.

Major Resolved View vendor source →

Barracuda experienced a major incident on September 15, 2026 affecting User Interface, lasting 9h 54m. The incident has been resolved; the full update timeline is below.

Started
Sep 15, 2026, 06:44 AM UTC
Resolved
Sep 15, 2026, 04:39 PM UTC
Duration
9h 54m
Detected by Pingoru
Sep 15, 2026, 06:44 AM UTC

Affected components

User Interface

Update timeline

  1. investigating Sep 15, 2026, 06:44 AM UTC

    We are currently investigating this issue.

  2. monitoring Sep 15, 2026, 01:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Sep 15, 2026, 01:05 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Sep 15, 2026, 04:39 PM UTC

    This incident has been resolved.