Barracuda incident

Incident Response - Slow email ingestion is limiting search and resulting in error in searching for messages

Minor Resolved View vendor source →

Barracuda experienced a minor incident on September 4, 2026 affecting Email Processing, lasting 3h 56m. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2026, 03:43 PM UTC
Resolved
Sep 04, 2026, 07:39 PM UTC
Duration
3h 56m
Detected by Pingoru
Sep 04, 2026, 03:43 PM UTC

Affected components

Email Processing

Update timeline

  1. investigating Sep 04, 2026, 03:43 PM UTC

    We are currently investigating this issue.

  2. monitoring Sep 04, 2026, 04:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 04, 2026, 07:39 PM UTC

    This incident has been resolved.