Banxa experienced a minor incident on April 14, 2026 affecting API Services, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 14, 2026, 02:52 AM UTC
Status: Investigating We’re currently investigating an issue that appears to be occasionally affecting the loading of certain pages. Our team is actively looking into the root cause and will provide updates as more information becomes available. Affected components API Services (Degraded performance)
- monitoring Apr 14, 2026, 03:41 AM UTC
Status: Monitoring We have deployed a fix and we are monitoring the results. Affected components API Services (Degraded performance)
- monitoring Apr 14, 2026, 04:27 AM UTC
Status: Monitoring We are still monitoring the results from the recent fix. We will provide updates as more information becomes available. Affected components API Services (Degraded performance)
- resolved Apr 14, 2026, 05:38 AM UTC
Status: Resolved Our systems have fully recovered, and the performance issues have been resolved. We are now seeing normal operation across all services. Thank you for your patience while we worked to address this. Affected components API Services (Operational)