Banking Circle incident

UI & API - Connectivity Issues

Minor Resolved View vendor source →

Banking Circle experienced a minor incident on May 16, 2023 affecting Connect UI Login, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
May 16, 2023, 12:46 PM UTC
Resolved
May 16, 2023, 12:56 PM UTC
Duration
10m
Detected by Pingoru
May 16, 2023, 12:46 PM UTC

Affected components

Connect UI Login

Update timeline

  1. identified May 16, 2023, 12:46 PM UTC

    We are aware some clients are facing issues connecting to the UI & API. We are aware of the issue and are working on a fix.

  2. monitoring May 16, 2023, 12:51 PM UTC

    We are now monitoring and believe access to be working. We will continue to monitor this.

  3. resolved May 16, 2023, 12:56 PM UTC

    This is now resolved.