Banking Circle experienced a minor incident on June 10, 2024 affecting Payments, lasting 19h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Jun 10, 2024, 11:28 AM UTC
We are experiencing delays with Outbound FPS. Payments are processing but taking longer to fully process. We are working on resolving this.
- monitoring Jun 10, 2024, 01:53 PM UTC
We are still experiencing delays with outbound Faster Payments. Our provider has identified the root cause and are working on a fix.
- monitoring Jun 10, 2024, 04:42 PM UTC
Our provider is implementing a solution. Outbound Faster Payments are being processed, however delays still can be expected. We continue to monitor.
- monitoring Jun 10, 2024, 07:10 PM UTC
Baking Circle are currently not experiencing delays in outbound Faster Payments and will continue to monitor with our provider.
- resolved Jun 11, 2024, 06:33 AM UTC
Our provider have implemented mitigations for the issue affecting the faster payment flow. We are no longer seeing delays on faster payments.