Banking Circle incident

Delayed Settlements on Transactions

Minor Resolved View vendor source →

Banking Circle experienced a minor incident on November 25, 2024 affecting Accounts and Balances, lasting 1h 53m. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2024, 04:06 PM UTC
Resolved
Nov 25, 2024, 06:00 PM UTC
Duration
1h 53m
Detected by Pingoru
Nov 25, 2024, 04:06 PM UTC

Affected components

Accounts and Balances

Update timeline

  1. identified Nov 25, 2024, 04:06 PM UTC

    We are aware of an ongoing issue relating to inbound settlement delays to client's accounts. We are working on having funds applied as soon as possible.

  2. monitoring Nov 25, 2024, 05:20 PM UTC

    A fix has been implemented and we can see payments processing both inbound and outbound. We will continue to monitor.

  3. resolved Nov 25, 2024, 06:00 PM UTC

    This incident has been resolved.