Banking Circle experienced a major incident on December 11, 2024 affecting Payments, lasting 31m. The incident has been resolved; the full update timeline is below.
Affected components
Payments
Update timeline
- identified Dec 11, 2024, 08:38 AM UTC
We are investigating an issue relating to processing of incoming payments. We are working on the issue and will provide updates.
- monitoring Dec 11, 2024, 08:57 AM UTC
Banking Circle has implemented a fix to remediate the issue , we are currently monitoring this and expect to provide an update within 20 to 30 minutes.
- resolved Dec 11, 2024, 09:09 AM UTC
Banking Circle has resolved the issue, and the processing of incoming payments is back to full operational status. We will continue to monitor the situation.