Banking Circle experienced a minor incident on February 10, 2025 affecting Payments, lasting 1h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Payments
Update timeline
- investigating Feb 10, 2025, 11:18 AM UTC
We are investigating an issue regarding booking of payments on clients accounts. We are working on the issue and will provide updates.
- monitoring Feb 10, 2025, 11:40 AM UTC
The issue has been fixed and payments are now being processed. Monitoring will continue.
- resolved Feb 10, 2025, 12:57 PM UTC
The backlog has been cleared, all payments are being processed normally. The issue has been resolved.