Banking Circle incident

Issue with reporting

Minor Resolved View vendor source →

Banking Circle experienced a minor incident on April 21, 2025 affecting Reporting, lasting 3h 5m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2025, 08:57 AM UTC
Resolved
Apr 21, 2025, 12:03 PM UTC
Duration
3h 5m
Detected by Pingoru
Apr 21, 2025, 08:57 AM UTC

Affected components

Reporting

Update timeline

  1. identified Apr 21, 2025, 08:57 AM UTC

    Payments are processing normally, however reporting is experiencing issues which are causing delays.

  2. monitoring Apr 21, 2025, 10:31 AM UTC

    We have implemented a fix to remediate the issue and are currently monitoring the situation.

  3. resolved Apr 21, 2025, 12:03 PM UTC

    The issue is resolved.