Resolved after 1 hour 32 minutes, affecting Payments, on January 5, 2024.
Payments are now moving from a Pending processing state and we will continue to monitor.
Affected components
Payments
Update timeline
- investigating Jan 05, 2024, 01:01 PM UTC
We are currently investigating an issue with payments being stuck in a "Pending Processing" state.
- investigating Jan 05, 2024, 01:06 PM UTC
We are continuing to investigate this issue.
- identified Jan 05, 2024, 01:07 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 05, 2024, 01:26 PM UTC
Payments are now moving from a Pending processing state and we will continue to monitor.
- resolved Jan 05, 2024, 02:33 PM UTC
This incident has been resolved.
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