Bandwidth Outage History

Bandwidth is up right now

Bandwidth had 121 outages in the last 2 years totaling 125h 50m of downtime — averaging 5 incidents per month.

There were 121 Bandwidth outages since January 21, 2026 totaling 125h 50m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: http://status.bandwidth.com

Minor July 30, 2026

+52 Country Code Prepended to Calling Number - BWI Platform Incident

Detected by Pingoru
Jul 30, 2026, 05:51 PM UTC
Resolved
Jul 31, 2026, 11:02 PM UTC
Duration
1d 5h
Affected: Bandwidth International (fka Voxbone) Portal
Timeline · 5 updates
  1. investigating Jul 30, 2026, 05:51 PM UTC

    Bandwidth teams are investigating an incident where the +52 Country Code is being prepended to the calling number. This is isolated to a specific carrier and a sub-set of traffic.

  2. investigating Jul 30, 2026, 05:51 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 31, 2026, 12:38 AM UTC

    Teams are observing expected calling behaviors. We will monitor for stability.

  4. monitoring Jul 31, 2026, 05:44 PM UTC

    We continue to monitor for stability.

  5. resolved Jul 31, 2026, 11:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 30, 2026

Germany Calling Incident

Detected by Pingoru
Jul 30, 2026, 04:28 PM UTC
Resolved
Jul 31, 2026, 03:05 PM UTC
Duration
22h 37m
Affected: Inbound Calling - GermanyOutbound Calling - Germany
Timeline · 4 updates
  1. investigating Jul 30, 2026, 04:28 PM UTC

    Teams are investigating an Inbound and Outbound calling incident for German based calls. These calls may not complete as expected.

  2. investigating Jul 30, 2026, 05:52 PM UTC

    We are continuing to investigate this issue.

  3. identified Jul 30, 2026, 07:01 PM UTC

    Teams have identified the source of this incident and continue work to resolve this incident.

  4. resolved Jul 31, 2026, 03:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 30, 2026

Delivery Receipts (DLRs) Delays

Detected by Pingoru
Jul 30, 2026, 02:00 PM UTC
Resolved
Jul 30, 2026, 02:00 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Jul 30, 2026, 02:47 PM UTC

    Customers experienced delays in receiving Delivery Receipts (DLRs) for messaging traffic. This incident has been resolved.

Read the full incident report →

Minor July 28, 2026

Bandwidth App Incident

Detected by Pingoru
Jul 28, 2026, 05:00 AM UTC
Resolved
Jul 28, 2026, 05:27 AM UTC
Duration
27m
Affected: Bandwidth App9-1-1 Provisioning Service
Timeline · 2 updates
  1. investigating Jul 28, 2026, 05:00 AM UTC

    Teams are investigating an incident impacting 911 Geo Coding requests in the Bandwidth App. These requests may fail unexpectedly. Teams are working to restore expected portal behavior.

  2. resolved Jul 28, 2026, 10:40 AM UTC

    This incident has been resolved.

Read the full incident report →

Major July 27, 2026

Bandwidth App Incident - New Number Order Delays

Detected by Pingoru
Jul 27, 2026, 03:30 PM UTC
Resolved
Jul 27, 2026, 03:40 PM UTC
Duration
9m
Affected: Bandwidth App
Timeline · 2 updates
  1. investigating Jul 27, 2026, 03:30 PM UTC

    Bandwidth teams are investigating an incident impacting New Number Orders. These orders are delayed in completing as expected.

  2. resolved Jul 27, 2026, 03:40 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 27, 2026

Outbound Netherlands Calling Incident

Detected by Pingoru
Jul 27, 2026, 12:33 PM UTC
Resolved
Jul 27, 2026, 04:52 PM UTC
Duration
4h 19m
Affected: Outbound Calling - Netherlands
Timeline · 4 updates
  1. investigating Jul 27, 2026, 12:33 PM UTC

    Bandwith teams are investigating an outbound calling incident, impacting Netherlands based phone calls. These outbound calls may not complete as expected at this time

  2. identified Jul 27, 2026, 02:08 PM UTC

    Teams have identified the source of this incident and working to restore expected calling behaviors.

  3. monitoring Jul 27, 2026, 03:41 PM UTC

    Teams are observing expected network behavior and will monitor for stability.

  4. resolved Jul 27, 2026, 04:52 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 23, 2026

Programmable Voice Incident

Detected by Pingoru
Jul 23, 2026, 02:35 AM UTC
Resolved
Jul 22, 2026, 11:23 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Jul 23, 2026, 02:35 AM UTC

    For a brief period of time, a small subset of Programable Voice traffic experienced traffic disruption. Traffic has since stabilized and we consider this incident resolved.

Read the full incident report →

Minor July 21, 2026

ATL/EWR Data Center Incident

Detected by Pingoru
Jul 21, 2026, 09:52 PM UTC
Resolved
Jul 22, 2026, 02:36 AM UTC
Duration
4h 43m
Affected: Inbound Calling (SIP) - United StatesOutbound Calling (SIP) - United States
Timeline · 2 updates
  1. investigating Jul 21, 2026, 09:52 PM UTC

    Bandwidth teams are investigating an incident impacting an isolated set of inbound and outbound traffic via ATL and EWR data centers. Teams are working to restore expected network connectivity.

  2. resolved Jul 22, 2026, 02:36 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 21, 2026

10DLC Provisioning Incidet

Detected by Pingoru
Jul 21, 2026, 05:35 PM UTC
Resolved
Jul 22, 2026, 12:07 AM UTC
Duration
6h 31m
Affected: Line Feature Management
Timeline · 4 updates
  1. investigating Jul 21, 2026, 05:35 PM UTC

    Bandwidth teams are investigating an incident impacting Direct Registrations. Customers attempting to register a new campaign for a verified brands are unable to do so at this time. Teams are working to restore expected behavior.

  2. identified Jul 21, 2026, 07:08 PM UTC

    Teams have identified the source of this incident and are working to restore expected registration behavior.

  3. monitoring Jul 21, 2026, 09:25 PM UTC

    Teams are observing expected registration behavior and will monitor for stability.

  4. resolved Jul 22, 2026, 12:07 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 21, 2026

Inbound Calling Incident - Finland

Detected by Pingoru
Jul 21, 2026, 12:37 PM UTC
Resolved
Jul 21, 2026, 06:10 PM UTC
Duration
5h 33m
Affected: Inbound Calling - Finland
Timeline · 4 updates
  1. investigating Jul 21, 2026, 12:37 PM UTC

    Bandwidth teams are investigating an inbound calling incident impacting a small subset of Bandwidth App traffic for Finland destination calls. These calls may not complete as expected.

  2. investigating Jul 21, 2026, 01:39 PM UTC

    We are continuing to investigate this issue.

  3. identified Jul 21, 2026, 03:17 PM UTC

    Teams have identified the source of the of this incident and are working to restore expected calling behaviors.

  4. resolved Jul 21, 2026, 06:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 20, 2026

Outbound Calling Incident - Germany

Detected by Pingoru
Jul 20, 2026, 10:07 AM UTC
Resolved
Jul 20, 2026, 12:53 PM UTC
Duration
2h 45m
Affected: Outbound Calling - Germany
Timeline · 4 updates
  1. investigating Jul 20, 2026, 10:07 AM UTC

    Bandwidth teams are investigating an incident where some outbound German calls are failing to connect as expected.

  2. identified Jul 20, 2026, 10:55 AM UTC

    Teams have identified the source of this incident and are working towards a resolution.

  3. monitoring Jul 20, 2026, 12:36 PM UTC

    Teams are observing expected calling behavior and will monitor for stability.

  4. resolved Jul 20, 2026, 12:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 17, 2026

US Outbound Voice Incident - One Way Audio

Detected by Pingoru
Jul 17, 2026, 04:27 PM UTC
Resolved
Jul 17, 2026, 07:49 PM UTC
Duration
3h 21m
Affected: Outbound Calling (SIP) - United States
Timeline · 3 updates
  1. investigating Jul 17, 2026, 04:27 PM UTC

    Bandwidth teams are investigating an incident impacting a small sub-set of outbound traffic. This sub-set of traffic may experience one way audio.

  2. monitoring Jul 17, 2026, 05:25 PM UTC

    Teams are observing expected audio behavior for outbound calls. We will monitor for stability.

  3. resolved Jul 17, 2026, 07:49 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 15, 2026

911 Provisioning Incident - Bandwidth App

Detected by Pingoru
Jul 15, 2026, 01:33 PM UTC
Resolved
Jul 15, 2026, 03:23 PM UTC
Duration
1h 50m
Affected: 9-1-1 Provisioning Service
Timeline · 3 updates
  1. investigating Jul 15, 2026, 01:33 PM UTC

    Teams are investigating an incident impacting the ability to geo-code 911 provisioning requests in the Bandwidth App. These requests will fail to complete.

  2. investigating Jul 15, 2026, 03:10 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jul 15, 2026, 03:23 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 11, 2026

DFW Calling Incident

Detected by Pingoru
Jul 11, 2026, 01:50 AM UTC
Resolved
Jul 11, 2026, 03:48 AM UTC
Duration
1h 57m
Affected: Inbound Calling (SIP) - United StatesOutbound Calling (SIP) - United States
Timeline · 3 updates
  1. investigating Jul 11, 2026, 01:50 AM UTC

    Bandwidth teams are investigating an incident impacting a small subset of calls transversing our DFW datacenter. Teams are working to restore expected network behavior.

  2. monitoring Jul 11, 2026, 02:16 AM UTC

    Teams are observing expected network behavior and will monitor for stability.

  3. resolved Jul 11, 2026, 03:48 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 10, 2026

Legacy Global Voice Incident

Detected by Pingoru
Jul 10, 2026, 06:32 AM UTC
Resolved
Jul 10, 2026, 11:14 AM UTC
Duration
4h 41m
Affected: Bandwidth International (fka Voxbone) Portal
Timeline · 3 updates
  1. investigating Jul 10, 2026, 06:32 AM UTC

    Bandwidth teams are investigating a voice traffic incident for traffic provided by vendor number/ID 251. This traffic may fail to complete as expected.

  2. investigating Jul 10, 2026, 08:58 AM UTC

    Teams continue to investigate this inbound voice incident across the legacy Global Platform.

  3. resolved Jul 10, 2026, 11:14 AM UTC

    This incident has been resolved.

Read the full incident report →

Major July 10, 2026

Inbound CNAM Incident

Detected by Pingoru
Jul 10, 2026, 12:59 AM UTC
Resolved
Jul 10, 2026, 02:18 AM UTC
Duration
1h 19m
Affected: Inbound Calling - Caller ID Lookup (CNAM)
Timeline · 3 updates
  1. investigating Jul 10, 2026, 12:59 AM UTC

    Bandwidth teams are investigating an incident impacting some inbound CNAM queries. Teams are working to restore expected CNAM queries performance. Voice calls are not impacted by this incident.

  2. monitoring Jul 10, 2026, 01:21 AM UTC

    Teams are observing expected CNAM behavior as we monitor for stability.

  3. resolved Jul 10, 2026, 02:18 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 9, 2026

MMS Delivery Incident - Verizon

Detected by Pingoru
Jul 09, 2026, 04:14 AM UTC
Resolved
Jul 09, 2026, 12:28 PM UTC
Duration
8h 14m
Affected: MMS Messaging (MM4)
Timeline · 1 update
  1. investigating Jul 09, 2026, 04:14 AM UTC

    Bandwidth teams are investigating an incident impacting the delivery of MMS messages between the Verizon Wireless and Bandwidth networks.

Read the full incident report →

Major July 8, 2026

Belgium Calling Incident

Detected by Pingoru
Jul 08, 2026, 10:18 PM UTC
Resolved
Jul 09, 2026, 04:09 AM UTC
Duration
5h 51m
Affected: Inbound Calling - BelgiumOutbound Calling - Belgium
Timeline · 4 updates
  1. investigating Jul 08, 2026, 10:18 PM UTC

    Bandwidth teams are investigating an incident impacting inbound and outbound calls for Belgium based traffic. Teams are working to restore expected calling behavior.

  2. identified Jul 09, 2026, 12:14 AM UTC

    Teams have identified the source of this incident and are working to restore expected network behaviors.

  3. monitoring Jul 09, 2026, 03:01 AM UTC

    Teams are observing expected calling behavior. We will monitor for stability.

  4. resolved Jul 09, 2026, 04:09 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 7, 2026

ATL Datacenter Incident

Detected by Pingoru
Jul 07, 2026, 07:54 PM UTC
Resolved
Jul 07, 2026, 09:56 PM UTC
Duration
2h 1m
Affected: Inbound Calling (SIP) - United StatesOutbound Calling (SIP) - United States
Timeline · 3 updates
  1. investigating Jul 07, 2026, 07:54 PM UTC

    Bandwidth teams are investigating an incident impacting our Atlanta Datacenter and the voice quality of calls transversing this location.

  2. monitoring Jul 07, 2026, 08:16 PM UTC

    Teams are observing expected voice quality and are monitoring for prolonged stability.

  3. resolved Jul 07, 2026, 09:56 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 6, 2026

Inbound Calling Incident - Sweden

Detected by Pingoru
Jul 06, 2026, 01:27 PM UTC
Resolved
Jul 06, 2026, 03:24 PM UTC
Duration
1h 56m
Affected: Inbound Calling - Sweden
Timeline · 2 updates
  1. investigating Jul 06, 2026, 01:27 PM UTC

    Bandwidth teams are investigating an inbound calling incident to the Swedish number range of: 468446xx. These inbound calls may not complete as expected.

  2. resolved Jul 06, 2026, 03:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 2, 2026

Inbound Calling Incident - UK

Detected by Pingoru
Jul 02, 2026, 08:51 AM UTC
Resolved
Jul 02, 2026, 03:45 PM UTC
Duration
6h 53m
Affected: Inbound Calling - United Kingdom
Timeline · 3 updates
  1. investigating Jul 02, 2026, 08:51 AM UTC

    Bandwidth teams are investigating an incident that pactinf Inbound UK based calls. These calls are experiencing one way audio.

  2. monitoring Jul 02, 2026, 11:01 AM UTC

    Teams are observing expected network performance and will continue to monitor.

  3. resolved Jul 02, 2026, 03:45 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 1, 2026

Toll Free Porting Delays

Detected by Pingoru
Jul 01, 2026, 04:00 PM UTC
Resolved
Jul 01, 2026, 06:41 PM UTC
Duration
2h 40m
Affected: Number Porting
Timeline · 3 updates
  1. investigating Jul 01, 2026, 04:00 PM UTC

    Bandwidth teams are investigating an incident impacting the timely completion of Toll Free Port orders. Teams are working to resolve this incident.

  2. monitoring Jul 01, 2026, 04:54 PM UTC

    Teams are observing expected port order behavior and will monitor for stability.

  3. resolved Jul 01, 2026, 06:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 30, 2026

MMS Delivery Incident - Verizon Wireless

Detected by Pingoru
Jun 30, 2026, 08:55 PM UTC
Resolved
Jul 01, 2026, 03:26 AM UTC
Duration
6h 30m
Affected: MMS Messaging (MM4)
Timeline · 4 updates
  1. investigating Jun 30, 2026, 08:55 PM UTC

    Bandwidth teams are investigating an off-network incident resulting in delayed MMS messages towards Verizon Wireless handsets.

  2. identified Jun 30, 2026, 11:55 PM UTC

    The incident has been identified by the off-net industry provider. Teams continue to work to restore expected messaging behavior.

  3. monitoring Jul 01, 2026, 02:08 AM UTC

    Teams are observing expected messaging behavior. We will continue to monitor for stability.

  4. resolved Jul 01, 2026, 03:26 AM UTC

    This incident has been resolved.

Read the full incident report →

Major June 30, 2026

Port Order Delays

Detected by Pingoru
Jun 30, 2026, 01:40 PM UTC
Resolved
Jun 30, 2026, 02:48 PM UTC
Duration
1h 7m
Affected: Number Porting
Timeline · 2 updates
  1. identified Jun 30, 2026, 01:40 PM UTC

    Bandwidth teams have identified an off-network industry condition impacting timely port order compilations. Local and Toll-Free port orders are currently delayed in activation.

  2. resolved Jun 30, 2026, 02:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 30, 2026

Dash CDR Delays

Detected by Pingoru
Jun 30, 2026, 11:46 AM UTC
Resolved
Jun 30, 2026, 12:50 PM UTC
Duration
1h 4m
Affected: 9-1-1 Dashboard
Timeline · 3 updates
  1. identified Jun 30, 2026, 11:46 AM UTC

    Bandwidth teams have identified an incident impacting Dash CDR creations. While CDRs are delayed, there is no 911 call impact.

  2. monitoring Jun 30, 2026, 12:16 PM UTC

    Teams are observing expected CDR generation behavior. We will monitor for stability.

  3. resolved Jun 30, 2026, 12:50 PM UTC

    This incident has been resolved.

Read the full incident report →