Bandwidth had 91 outages in the last 2 years totaling 212h 53m of downtime — averaging 3.7 incidents per month.
There were 91 Bandwidth outages since January 21, 2026 totaling 212h 53m of downtime. Each is summarised below — incident details, duration, and resolution information.
Bandwidth teams have identified an incident impacting both Port In and Port Out Orders. These orders are delayed in completing, due to an industry provider incident.
Teams are observing expected port order behavior and will monitor for stability.
This incident has been resolved.
Bandwidth teams have identified an incident impacting inbound MMS messages from AT&T. Teams are working in partnership to restore expected services.
Teams are observing expected messaging behavior. We will monitor for stability.
This incident has been resolved.
Teams are investigating an intermittent call failure incident for a small sub-set of traffic transversing the DFW Datacenter.
This incident has been resolved.
During this incident some Toll-Free & 10DLC provisioning requests may have encountered unexpected delays or failures. This incident has been resolved and expected Toll-Free & 10DLC provisioning requests are processing as expected without delay.
For a brief period of time customers may have experienced Inbound Outbound call failures for New Zealand based numbers and/or destinations. Teams resolved the incident and are observing expected calling behavior.
For a brief period of time, some inbound MMS messages failed to deliver to Bandwidth destinations as expected. Teams resolved the incident and observed expected MMS delivery during prolonged monitoring.
For a brief period of time users of Bandwidths' Global Portal may have experienced degraded portal behavior. This has since been resoled and the portal remains stable.
Bandwidth teams are investigating an incident impacting some inbound calls to Italy from a particular provider. Teams are working with the impacted service provider to restore expected inbound calling behavior.
This incident has been resolved.
Bandwidth teams are investigating an incident impacting Inbound and Outbound Italy based calls. These calls may fail to complete.
Teams are observing expected network behavior and will monitor for stability.
This incident has been resolved.
Bandwidth teams have identified an incident impacting port in orders. These orders may be delayed in activation.
Teams continue to work towards a resolution to restore expected port behaviors.
Teams are observing expected port in between and will monitor for stability.
This incident has been resolved.
Bandwidth teams are investigating an incident impacting Inbound and Outbound calls in Italy. These calls may fail to complete as expected.
Teams are observing expected network behavior and will monitor for stability.
This incident has been resolved.
Bandwidth teams have identified an off-network incident impacting our inbound Voice Authentication services. The impacted vendor is working to restore expected voice authentication behaviors.
Bandwidth teams have identified an off-network incident impacting our inbound Voice Authentication services. The impacted vendor is working to restore expected voice authentication behaviors.
This incident has been resolved.
Teams are investigating an incident impacting outbound voice traffic on our legacy Global platform. These calls may fail to connect.
This incident has been resolved.
For a brief period of of time, some inbound calls from the Fibernetics network were not reaching the Bandwidth network. Teams have resolved the incident and are observing expected inbound traffic. We consider this incident resolved.
Bandwidth teams have identified an off-network incident impacting outbound SMS and MMS messages towards the Verizon Wireless network. These messages may not deliver as expected.
Teams remain engaged with the impacted industry vendor to bring about a resolution.
Teams are observing expected messaging delivery. We are monitoring for stability.
We continue to monitor for stability.
We continue to monitor for stability.
This incident has been resolved.
Bandwidth teams are investigating an incident impacting outbound MMS Messages towards the AT&T network. These messages may not complete as expected. Teams are working to restore expected messaging deliverability.
This incident has been resolved.
For a brief period of time an isolated event resulted in a small subset of 10DLC Messages to fail to deliver as expected. Traffic has since recovered and we consider this incident resolved.
For a brief period of time, some outbound Norway based calls may have failed to complete as expected. Traffic patterns have normalized and we consider this incident resolved.
Bandwidth teams have identified an off-network industry condition impacting outbound MMS messaging across multiple carriers. These messages may not deliver as expected. The Bandwidth network remains operational.
The impaired industry vendor continues to work towards a resolution.
The impaired industry vendor continues to work towards restoring expected services. Bandwidth teams continue to push for a resolution.
The impaired industry vendor continues to work towards restoring expected services. Bandwidth teams continue to push for a resolution.
This incident has been resolved.
For a brief period of time, South Africa voice traffic experienced intermittent inbound and outbound call instability resulting in calls falling to complete as expected. This incident has since resolved and we are observing expected network behavior.
Bandwidth teams are investigating an inbound MMS messaging incident. Messages from AT&T and Verizon intermittently fail to reach the Bandwidth network. Teams are working with the impacted industry vendor.
The source of the incident has been identified as an off network industry incident. We continue to work with industry partners to restore expected messaging behavior.
Bandwidth teams continue to escalate with impacted industry counterparts to restore expected messaging behavior.
Teams are observing expected inbound delivery of inbound MMS messages. We will monitor for stability.
This incident has been resolved.
Bandwidth teams are investigating an incident impacting Toll Free and 10DLC provisioning. These requests are unable to fully provision across the ecosystem, and could lead to failed messaging. Teams are actively working to restore expected behaviors and is partnering with the impaired vendor.
This incident has been resolved.
Bandwidth Teams have identified an incident in the Bandwidth App impacted customer ability to view and edit Alpha Codes in the portal. Teams are working to restore expected portal behavior. Messaging traffic is not impacted by this incident.
This incident has been resolved.
Bandwidth teams are investigating an incident impacting outbound messaging API requests where 400 errors are being returned. Specifically when media file is invalid or set to “null”. Teams are working to restore expected behavior.
The source of the incident has been identified and work is underway to restore expected API behavior.
Teams are observing expected API behavior and are monitoring for stability.
This incident has been resolved.