Bandwidth had 179 outages in the last 2 years totaling 292h 27m of downtime — averaging 7.4 incidents per month.
There were 179 Bandwidth outages since January 21, 2026 totaling 292h 27m of downtime. Each is summarised below — incident details, duration, and resolution information.
For a brief period of time outbound messages to Verizon Wireless destination were not delivering as expected. This was investigated and determined to be an off-network incident.
During this incident customers may have experienced delayed or duplicated call logs in Insights within the Bandwidth App. Teams have restored expected reporting behaviors.
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
We are continuing to investigate this issue.
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
We are continuing to investigate this issue.
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Our carrier has identified the cause of this incident and is working to complete repairs.
We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Bandwidth teams have identified an incident impacting the ability to add IPs for routing to the Bandwidth App. Teams are working to on restore expected portal behavior.
This incident has been resolved.
Bandwidth teams are currently investigating an incident on the Bandwidth App impacting the Registration Center and Brand creation. Users are unable to create a new Brand at this time. Teams are working to restore expected portal behavior.
This incident has been resolved.
Bandwidth teams are investigating an off network condition where outbound SMS messages to T-Mobile are receiving an unexpected error code of 4740. These messages may not complete as expected.
This incident has been identified as an off network incident. T-Mobile is working to restore expected delivery results. Updates will be provided as they become available.
This incident has been identified as an off network incident. T-Mobile is working to restore expected delivery results. Updates will be provided as they become available.
This incident has been resolved.
Teams are investigating an incident impacting outbound SIP auth TLS calls. These calls may fail to complete as expected.
Teams have identified the incident and are working to restore expected network performance.
This incident has been resolved.
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Current Status: A field technician is onsite and actively working with the Core NOC to investigate the issue further. Service remains impacted at this time, and an estimated time to resolution is not yet available. Next Steps: The investigation will continue with the onsite technician and Core NOC working together to identify the cause of the outage and determine the actions needed to restore service. Additional updates will be provided as more information becomes available. Next Update Expected: 9/11/2026 10:05 PM EDT
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Our carrier has identified the cause of this incident and is working to complete repairs.
Our carrier has identified the cause of this incident and is working to complete repairs.
We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Bandwidth teams are investigating an isolated incident in our LAX Datacenter. Some calls may not complete as expected.
Teams are observing expected network behavior. We will monitor for stability.
This incident has been resolved.
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Bandwidth teams have identified an off-network incident resulting in intermittent messages delivery failures to AT&T destinations. These failures result in a 4740 code. Teams are working with AT&T to restore expected delivery of messages.
Band with teams continue to partner with the impacted industry provider.
Bandwidth teams continue to partner with the impacted industry provider. Updates will be provided as they become available.
This incident has been resolved.
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.
We are continuing to monitor for any further issues.
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
We have observed services in this market have recovered. This incident will be resolved when we confirm all repairs are complete
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Bandwidth teams have identified an incident impact the timely activations of Port Orders. Currently; Port Orders are not activating. Teams are working to restore expected porting behaviors.
This incident has been resolved.
Bandwidth teams are investigating an incident with our Germany datacenter. Calls transversing over this location may experience low call quality. Teams are working to restore expected network performance.
Teams are observing, expected network behavior, and will continue to monitor for stability.
This incident has been resolved.
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
For a short period of time calls were not being signed with regards to STIR/SHAKEN. No call failure were observed with this incident. Proper call signing has been restored.