Bandwidth incident

Non-North American Emergency Address Validation Incident

Ongoing since 07:49 PM UTC, affecting Bandwidth App and Bandwidth International (fka Voxbone) Portal.

identified Nov 02, 2026, 09:11 PM UTC

Teams have identified the source of this incident and are working with the impacted vendor to restore expected address validation.

Started
Nov 02, 2026, 07:49 PM UTC
Resolved
Ongoing
Duration
● 3h 4m
Detected by Pingoru
Nov 02, 2026, 07:49 PM UTC

Affected components

Bandwidth AppBandwidth International (fka Voxbone) Portal

Update timeline

  1. investigating Nov 02, 2026, 07:49 PM UTC

    Bandwidth teams are investigating an incident impacting the ability to validate non-North American addresses. These address validation requests may not complete as expected.

  2. identified Nov 02, 2026, 09:11 PM UTC

    Teams have identified the source of this incident and are working with the impacted vendor to restore expected address validation.

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