Bandwidth incident

Bandwidth Local Market Impairment - 248 - Richmond, VA

Resolved after 5 hours 41 minutes, affecting 248 - Richmond, VA, on November 4, 2026.

resolved Nov 04, 2026, 11:04 AM UTC

Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.

Started
Nov 04, 2026, 05:22 AM UTC
Resolved
Nov 04, 2026, 11:04 AM UTC
Duration
5h 41m
Detected by Pingoru
Nov 04, 2026, 05:22 AM UTC

Affected components

248 - Richmond, VA

Update timeline

  1. identified Nov 04, 2026, 05:22 AM UTC

    Our carrier has identified the cause of this incident and is working to complete repairs.

  2. monitoring Nov 04, 2026, 10:22 AM UTC

    We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete

  3. resolved Nov 04, 2026, 11:04 AM UTC

    Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.

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