Bandwidth incident

Voice Authentication Incident - Pindrop

Resolved after 1 hour 39 minutes, affecting Inbound Calling (SIP) - United States, on October 22, 2026.

identified Oct 22, 2026, 03:14 PM UTC

Bandwidth teams have identified an off-network incident impacting our inbound Voice Authentication services. The impacted vendor is working to restore expected voice authentication behaviors.

Started: Oct 22, 2026, 03:14 PM UTC
Resolved: Oct 22, 2026, 04:53 PM UTC
Duration: 1h 39m
Detected by Pingoru: Oct 22, 2026, 03:14 PM UTC

Affected components

Inbound Calling (SIP) - United States

Update timeline

identified Oct 22, 2026, 03:14 PM UTC

Bandwidth teams have identified an off-network incident impacting our inbound Voice Authentication services. The impacted vendor is working to restore expected voice authentication behaviors.
resolved Oct 22, 2026, 04:53 PM UTC

This incident has been resolved.

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