Bandwidth Local Market Impairment - 328 - Dayton, OH

Update timeline

1. investigating Sep 21, 2026, 06:54 PM UTC

   We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.

2. investigating Sep 21, 2026, 10:57 PM UTC

   We are continuing to investigate this issue.

3. investigating Sep 22, 2026, 03:03 AM UTC

   We are continuing to investigate this issue.

4. identified Sep 22, 2026, 03:30 AM UTC

   Our carrier has identified the cause of this incident and is working to complete repairs.

5. identified Sep 22, 2026, 08:36 AM UTC

   Bandwidth has determined that . Bandwidth teams are actively troubleshooting this incident to restore services as quickly as possible. We will continue to provide updates throughout this incident as more information becomes available.

6. identified Sep 22, 2026, 08:36 AM UTC

   Our carrier has identified the cause of this incident and is working to complete repairs.

7. identified Sep 22, 2026, 12:48 PM UTC

   Our carrier has identified the cause of this incident and is working to complete repairs.

8. identified Sep 22, 2026, 12:50 PM UTC

   Our carrier has identified the cause of this incident and is working to complete repairs.

9. identified Sep 22, 2026, 03:39 PM UTC

   Our carrier has identified the cause of this incident and is working to complete repairs.

10. monitoring Sep 22, 2026, 07:40 PM UTC

    We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete

11. resolved Sep 22, 2026, 08:34 PM UTC

    Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.