Bandwidth incident

Bandwidth Local Market Impairment - 920 - New Haven, CT

Notice Resolved View vendor source →

Bandwidth experienced a notice incident on September 16, 2026 affecting 920 - New Haven, CT, lasting 4h 50m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2026, 05:35 AM UTC
Resolved
Sep 16, 2026, 10:25 AM UTC
Duration
4h 50m
Detected by Pingoru
Sep 16, 2026, 05:35 AM UTC

Affected components

920 - New Haven, CT

Update timeline

  1. investigating Sep 16, 2026, 05:35 AM UTC

    We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.

  2. monitoring Sep 16, 2026, 06:37 AM UTC

    We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.

  3. resolved Sep 16, 2026, 10:25 AM UTC

    Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.