Bandwidth incident
Bandwidth Local Market Impairment - 949 - Fayetteville, NC
Bandwidth experienced a critical incident on September 15, 2026 affecting 949 - Fayetteville, NC, lasting 20h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 15, 2026, 08:13 PM UTC
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
- investigating Sep 16, 2026, 12:20 AM UTC
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
- investigating Sep 16, 2026, 01:50 AM UTC
We are continuing to investigate this issue.
- investigating Sep 16, 2026, 06:38 AM UTC
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
- identified Sep 16, 2026, 09:11 AM UTC
Our carrier has identified the cause of this incident and is working to complete repairs.
- monitoring Sep 16, 2026, 12:01 PM UTC
We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
- resolved Sep 16, 2026, 05:12 PM UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.