Bandwidth incident

Bandwidth Local Market Impairment - 974 - Rochester, NY

Notice Resolved View vendor source →

Bandwidth experienced a notice incident on September 7, 2026 affecting 974 - Rochester, NY, lasting 2h 27m. The incident has been resolved; the full update timeline is below.

Started
Sep 07, 2026, 07:35 AM UTC
Resolved
Sep 07, 2026, 10:03 AM UTC
Duration
2h 27m
Detected by Pingoru
Sep 07, 2026, 07:35 AM UTC

Affected components

974 - Rochester, NY

Update timeline

  1. investigating Sep 07, 2026, 07:35 AM UTC

    We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.

  2. monitoring Sep 07, 2026, 09:15 AM UTC

    We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.

  3. resolved Sep 07, 2026, 10:03 AM UTC

    Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.