Resolved after 47 minutes, affecting Git and Cloudlink (VPN), on October 18, 2024.
There was a brief outage of remote SSH access to devices while we rotated some access keys in our cluster. Going forward we will adapt our process to avoid the downtime, or include it as part of planned maintenance windows.
Affected components
Update timeline
- investigating Oct 18, 2024, 08:57 PM UTC
We're experiencing an elevated level of device SSH errors and are currently looking into the issue.
- identified Oct 18, 2024, 09:07 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 18, 2024, 09:08 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 18, 2024, 09:20 PM UTC
This incident has been resolved.
- postmortem Oct 18, 2024, 09:20 PM UTC
There was a brief outage of remote SSH access to devices while we rotated some access keys in our cluster. Going forward we will adapt our process to avoid the downtime, or include it as part of planned maintenance windows.
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