Balena incident

Elevated Error on Public Device Url

Resolved after 1 hour 52 minutes, affecting Device URLs, on July 27, 2026.

resolved Jul 27, 2026, 06:41 PM UTC

Unusual load on the proxy, caused some degraded performances on the device URL. Everything is now working properly.

Started
Jul 27, 2026, 04:49 PM UTC
Resolved
Jul 27, 2026, 06:41 PM UTC
Duration
1h 52m
Detected by Pingoru
Jul 27, 2026, 04:49 PM UTC

Affected components

Device URLs

Update timeline

  1. investigating Jul 27, 2026, 04:49 PM UTC

    We're currently seeing some Gateway error on public device url. Investigation ongoing.

  2. investigating Jul 27, 2026, 05:06 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 27, 2026, 05:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 27, 2026, 06:41 PM UTC

    Unusual load on the proxy, caused some degraded performances on the device URL. Everything is now working properly.

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