Balena experienced a minor incident on October 19, 2026 affecting API and Dashboard, lasting 1h. The incident has been resolved; the full update timeline is below.
Affected components
APIDashboard
Update timeline
- investigating Oct 19, 2026, 06:30 PM UTC
We're experiencing an elevated level of API errors (device logs) and are currently looking into the issue.
- monitoring Oct 19, 2026, 06:50 PM UTC
We have identified the cause and have taken measures for system restoring, we are monitoring and seeing improvements on logs stability and reporting
- resolved Oct 19, 2026, 07:30 PM UTC
This incident has been resolved.