Resolved after 2 hours 10 minutes, affecting External NPP Network, on January 23, 2026.
Incident has been resolved. Incident Start Date/time: 23 Jan 2026 - 9:40 AM AEDT Incident End Date/time: 23 Jan 2026 - 11:05 AM AEDT
Affected components
Update timeline
- investigating Jan 23, 2026, 12:19 AM UTC
Azupay has identified that ANZ (ANZBAU3LXXX) is currently experiencing an incident impacting Outbound NPP Payments, and are investigating if inbound transactions are also impacted. Clients making outbound payments that are impacted will have recieved PA04 and AB01 error codes, and the payment will be in a FAILED status. Clients should review if they should re-attempt these transactions. Incident Start Date/time: 23 Jan 2026 - 9:40 AM AEDT Incident End Date/time: TBD A further update will be provided when more information is available.
- monitoring Jan 23, 2026, 12:33 AM UTC
Our banking partner has confirmed that the ANZ bank outage has been resolved now. Azupay is currently monitoring the situation.
- monitoring Jan 23, 2026, 12:34 AM UTC
We are continuing to monitor for any further issues.
- monitoring Jan 23, 2026, 01:18 AM UTC
The incident has been confirmed as resolved by ANZ. We will monitor and resolve if no further updates are provided in the next few hours.
- resolved Jan 23, 2026, 02:29 AM UTC
Incident has been resolved. Incident Start Date/time: 23 Jan 2026 - 9:40 AM AEDT Incident End Date/time: 23 Jan 2026 - 11:05 AM AEDT
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