azupay incident
Upstream Payment processing issues Impacting Outbound Bendigo Bank transactions - [incident first identified 7 October 2026 20:45 in AEST/AEDT timezone])
Resolved after 12 hours 30 minutes, affecting External NPP Network, on October 7, 2026.
The outage impacting Bendigo Bank resolved around approximatley 2026-10-07 21:50:00 Australia/Sydney last night, and on monitoring, no further issues have been experienced. We are resolving this issue. We recommend re-attempting impacted transactions if they are in a FAILED status and need to be re-attempted. Information on error codes are available from our developer docs at https://developer.azupay.com.au/docs/making-payments#failure-reason-codes
Affected components
Update timeline
- monitoring Oct 07, 2026, 10:17 AM UTC
We have identified a spike in failures of outbound payments impacting Bendigo Bank for their BSB range 633 stating at 20:45 and ongoing. The issue is isolated to this Bendigo Bank BSB range. These transactions are being rejected with PA04. We recommend re-attempting impacted transactions if they are in a FAILED status and need to be re-attempted after this issue notice is resolved. We will provide updates as they become available to Azupay.
- resolved Oct 07, 2026, 10:48 PM UTC
The outage impacting Bendigo Bank resolved around approximatley 2026-10-07 21:50:00 Australia/Sydney last night, and on monitoring, no further issues have been experienced. We are resolving this issue. We recommend re-attempting impacted transactions if they are in a FAILED status and need to be re-attempted. Information on error codes are available from our developer docs at https://developer.azupay.com.au/docs/making-payments#failure-reason-codes
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