Resolved after 21 hours 54 minutes, affecting Inbound to azupay payment processing, on July 5, 2021.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Jul 05, 2021, 01:21 AM UTC
Westpac (WPACAU2SXXX) has reported an issue for NPP Payments affecting some of their Outbound processing. The issue is impacting 50% of outbound payments from one of their channels. Incident Start Date/time: 05/07/2021 10:00am AEST Incident End Date/time: Ongoing Impact: Outbound Payments Westpac is continuing to investigate the issue and an update will be provided when the issue is resolved.
- investigating Jul 05, 2021, 07:01 AM UTC
We are continuing to investigate this issue.
- monitoring Jul 05, 2021, 07:01 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 05, 2021, 11:16 PM UTC
This incident has been resolved.
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