azupay incident

NPP Processing issue affecting some payments

Resolved after 2 hours 10 minutes, affecting Inbound to azupay payment processing, on August 4, 2021.

investigating Aug 04, 2021, 08:34 AM UTC

NPPA Incident Notification: Cuscal / Bendigo and ING affecting Inbound and Outbound Processing Notifying participant: NPPA Institution experiencing difficulty: Cuscal Description Cuscal has reported an issue for NPP Payments affecting Inbound and Outbound Processing including all Identified Institutions. The issue is also affecting Bendigo and ING • Cuscal Limited (CUSCAU2SXXX) • BBL Bendigo and Adelaide Bank Limited (BENDAU3BXXX) • ING Bank (Australia) Limited (INGBAU2SXXX) Incident Start Date/time: 04/08/2021 16:40 AEST Incident End Date/time: Ongoing Impact: The issue affects Inbound and Outbound payments for Cuscal, ING and Bendigo including Identified institutions

Started: Aug 04, 2021, 08:34 AM UTC
Resolved: Aug 04, 2021, 10:44 AM UTC
Duration: 2h 10m
Detected by Pingoru: Aug 04, 2021, 08:34 AM UTC

Affected components

Inbound to azupay payment processing

Update timeline

investigating Aug 04, 2021, 08:34 AM UTC

NPPA Incident Notification: Cuscal / Bendigo and ING affecting Inbound and Outbound Processing Notifying participant: NPPA Institution experiencing difficulty: Cuscal Description Cuscal has reported an issue for NPP Payments affecting Inbound and Outbound Processing including all Identified Institutions. The issue is also affecting Bendigo and ING • Cuscal Limited (CUSCAU2SXXX) • BBL Bendigo and Adelaide Bank Limited (BENDAU3BXXX) • ING Bank (Australia) Limited (INGBAU2SXXX) Incident Start Date/time: 04/08/2021 16:40 AEST Incident End Date/time: Ongoing Impact: The issue affects Inbound and Outbound payments for Cuscal, ING and Bendigo including Identified institutions
resolved Aug 04, 2021, 10:44 AM UTC

This incident has been resolved.

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