azupay incident

Outbound payments are stuck in PENDING status

Resolved after 2 hours 16 minutes, affecting Inbound to azupay payment processing, on August 4, 2022.

identified Aug 04, 2022, 06:41 AM UTC

Some outbound payments are getting stuck in PENDING status. Our npp supplier is currently investigating. We will provide further updates shortly.

Started
Aug 04, 2022, 06:41 AM UTC
Resolved
Aug 04, 2022, 08:57 AM UTC
Duration
2h 16m
Detected by Pingoru
Aug 04, 2022, 06:41 AM UTC

Affected components

Inbound to azupay payment processing

Update timeline

  1. identified Aug 04, 2022, 06:41 AM UTC

    Some outbound payments are getting stuck in PENDING status. Our npp supplier is currently investigating. We will provide further updates shortly.

  2. resolved Aug 04, 2022, 08:57 AM UTC

    This incident has been resolved.

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