Resolved after 2 hours 14 minutes, affecting api, on August 4, 2022.
Customers may experience a delay of up to 27 minutes between registering a PayID and having it available for use in online banking.
Affected components
Update timeline
- monitoring Aug 04, 2022, 09:15 AM UTC
We are currently experiencing a high volume of PayID registration requests. These are being processed and there is a delay of approximately 40 minutes between submitting a POST /v1/paymentRequest api call and the PayID becoming available for use in online banking.
- monitoring Aug 04, 2022, 09:49 AM UTC
Customers may experience a delay of up to 33 minutes between registering a PayID and having it available for use in online banking. We are pleased to report that we expect this figure to continue to trend downwards through the implementation of some remediation actions on the azupay side.
- monitoring Aug 04, 2022, 10:57 AM UTC
Customers may experience a delay of up to 27 minutes between registering a PayID and having it available for use in online banking.
- resolved Aug 04, 2022, 11:29 AM UTC
This incident has been resolved.
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