Resolved after 7 hours 50 minutes, affecting dashboard, on October 24, 2022.
All daily reports for 24th October have been generated for all clients and are available for download via the Merchant Dashboard. We apologise for the delay and any inconvenience caused.
Affected components
Update timeline
- identified Oct 24, 2022, 10:43 PM UTC
Daily report generation for some clients has been delayed and are not currently available for download through the Merchant Dashboard. We have identified the issue and we are currently working on a fix. We will post an update here once the reports have been regenerated successfully. We apologise for the delay and any inconvenience caused.
- identified Oct 25, 2022, 01:18 AM UTC
The team is continuing to work on the issue and we expect to have the outstanding reports generated by 4pm today. We will post an update here once the reports have been regenerated successfully. We apologise for the delay and any inconvenience caused.
- resolved Oct 25, 2022, 06:33 AM UTC
All daily reports for 24th October have been generated for all clients and are available for download via the Merchant Dashboard. We apologise for the delay and any inconvenience caused.
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