aXcelerate incident

aXcelerate App Login Issue

Notice Resolved View vendor source →

aXcelerate experienced a notice incident on January 9, 2026 affecting Mobile Apps, lasting 3d. The incident has been resolved; the full update timeline is below.

Started
Jan 09, 2026, 12:27 AM UTC
Resolved
Jan 12, 2026, 12:37 AM UTC
Duration
3d
Detected by Pingoru
Jan 09, 2026, 12:27 AM UTC

Affected components

Mobile Apps

Update timeline

  1. investigating Jan 09, 2026, 12:27 AM UTC

    We are currently aware of an issue affecting the ability to sign into the aXcelerate App via Corporate Login. This issue is being investigated as a high priority. Further updates will be provided as information becomes available.

  2. monitoring Jan 11, 2026, 10:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 12, 2026, 12:37 AM UTC

    After monitoring, the issue has been confirmed to be resolved. We appreciate your patience in this matter.